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Small Business Return Policy

Why have a return policy. According to one source 9 of purchased products are returned to brick and mortar stores and 30 of online purchases are returned.

Sample Return And Refund Policy Template Free Download

A small business return policy is the statement of standard operating procedures for how the business will handle unsatisfactory customer experiences.

Small business return policy. Despite what you sell your refundreturn policy should usually contain these three sections. The company has a policies page that includes returns and shipping information. And trust has a huge impact on your bottom line.

Providing a comprehensive policy for returns and exchanges instills confidence in you your business and your products. A small business return policy is a set of rules that lets customers know what to expect if they need to return or exchange a product. Return policies vary by business.

Returns are a headache for the merchantboth big and smalland no one really seems to know the best way to handle them. It makes sense to have a return policy as some sources estimate that around nine percent of purchases made in a brick and mortar store are returned and around 30 percent of online purchases. What is a small business return policy.

Since it is a clothing company they do include only unworn items will be accepted for returnsexchange within 30 days of when the item was delivered to you. Return policies are the rules a retailer creates to manage how customers return and exchange unwanted merchandise they purchased. You should have a standard return policy for your business.

This retailer accepts returns for any items other than the products marked final sale. Return and refund policies are important for any business whether product or service based because they are binding agreements for how to proceed when unknown future events materialize. A clear returns refunds and exchanges policy shows that you the ecommerce business owner stand by your product and pride yourself on a stellar customer service experience.

This will increase the readability of the document make it easier for customers to find what they need and at the same time protect you legally. A return policy tells customers what items can be returned and for what reasons and the timeframe over which returns are accepted. A return policy for a small business is a set of rules that lets customers know what to expect if and when they need to exchange or return a product they bought from your store.

Amazon for example has a 30 day period where customers can return their items no questions asked. A sampling of return policies from major retailers proves this. This is why it is advised to break down your returnrefund policy into smaller sections.

Amazon merchants however are free to determine their own return policies.

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